| 1. I just heard you started Paid Postal services,
What it is and how it goes ?
Indiancultureonline.com's e-post service is a service brought to you by Indiancultureonline.com to enable you to stay in touch with your near and dear ones in India. Using this service you can send a text message from your web browser which will be received by us in India. Then we will print the message (exactly as received from you) and post it/ express mail it, with/ without translation in Gujarati/Hindi language depending upon option[s] you chose. Q3 .What are the advantages of Indian Culture Online's e- post service? Your e-mail can be delivered in India [about 1100 location(S)] in about 48 hrs. You can also avail our translation services in Gujarati or Hindi. We move all the express mail through Blue Dart Express Ltd: India's No 1 Logistics Agency- The local partner of Fedral Express(FedEx) : USA. Q4 .Why should I go for Indian Culture Online's e- post service, when other website provide it for Free? Even we do have Free services. The limitations of the Free services are as under. You can only send your mail in English language. i.e. the receipent
receives the mail only in English language. Now the days there are number of cybercafe provide emailing services located in metropolis cities. There charges are approx. RS. 20 to 25 per mail of one page. in reply if recipient send us types reply with RS. 10/- postal stamp our post office staff would be able to send you there reply by email. Q6 .How can I use the service? To use the service, go to the "Send your message" section. Here type in your details (in the column marked 'sender details'). Now type in the details of the person to whom the message is to be delivered (in the column marked 'recipient details'). Please take special care to type in complete name and address of the receiver so as to ensure that the letter can be properly delivered. Now type in the message (in the column marked 'message'). After finishing the message, click on the "Submit" button. Q7 .How much time will it take for the message to be delivered? At our end we will process the message and mail it within 24 hours of its receipt from you. Depending on the destination within India, the delivery time that will be taken thereafter can be a minimum of 1 day, to a maximum of 3 days. Thus it will take from a minimum of 2-3 days for your message to reach its destination, after you submit the same. This is notwithstanding holidays and other uncertainties beyound our control. Q8 .Is privacy of my message guaranteed? While the contents of the message are not viewed at our end. To give further employment to handicapped people who are employed for this job also have nothing to do with your message. They simply print it and post it. even though we cannot guarantee the privacy of your message. Hence if your message requires a high level of confidentiality we will suggest that you use other channels of communication for that message.Please note that we need to read your mails in order to do translation [because we do it manually], hence confidentiality is not assured. Q9 .Do I get a confirmation regarding delivery of message? As a matter of policy we do not provide any confirmation to you in this respect we will confirm to you (at the email address specified by you in the sender's information box) regarding receipt of the message at our end. Try out our service to see if your objective is being served by our service.However in some cases it is possible to provide electronic proff of delivery [POD], we can do it on request. For getting POD please mail us epost@indiancultureonline.com . Please, ensure that you mention your click bank ticket no. for the message. Q10. What parts of the world are covered by this service? Messages can be sent from any part of the world. There is no restriction on geographical location of origin of an incoming message. We will deliver the message only within India. Q11. What are the possible reasons why a message can get delayed or not reach at all? a. Incorrect or incomplete address given. b. Missing PIN CODE in receiver address. c. Sender email address not given. d. Did not 'send' correctly (did you receive email confirmation for messages sent? did you see the thanks message on screen after sending the message?). e. Messages originated within India. f. Violation of our terms. g. Any circumtences beyound our control... Q12. Will we get information if our message does not reach? It is possible that due to short address or incorrect address, your message does not get delivered to the recipient. Due to the sheer volume of messages that we will handle, it will not be possible to inform you regarding the non-receipt of your message by your recipient. It is therefore in your interest that you use a correct and complete address for the recipient. Q13. Whom do I contact for more information / help? Send an email to epost@indiancultureonline.com information / help on using this service. We also welcome your feedback and suggestions. |
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